The motto of our company is to provide a satisfactory service to all of our guests. In order to achieve this aim we need to know your opinion. A praise would be a motivation for us to continue our services. And any critic would naturally be a reason for us to improve our services according to the requirements and desires of our guests.
|Please tell ANYBODY what you like about us!
Please tell US what you dislike!
I would like to thank everyone at your company who has made our trip so enjoyable so far. The hotels, transfers, tour guides, and drivers have all been above expectation. We are still in Nha Trang and will go to HCMC on June 8th.
You probably know that we moved to the VinPearl and this was the best choice. It is a really nice resort.
| United States
We enjoyed our tour of Vietnam very much
We enjoyed our tour of Vietnam very much. The tour of Sapa your agency organized was excellent. We liked our guide very much. She was helpful and met all our needs and requests. Her name was Mai and she had a young daughter named Me. She lived in a village near Sapa. She communicated well with us in English and we enjoyed her information about the mountain area.
Thank you for your service. We will contact your agency when we travel to Vietnam in the future.
| United States
We are really satisfied
We are really satisfied with your service. We stayed at Kim Hoa Hotel for two days from the 15-th to 17-th, February. We had transit from airport. We were met at the airport, the bus was with air-condition. At hotel we showed booking voucher and were settled at the comfortable room. No problems. I like to cooperate with you, moreover, I gave you web-site to my friend who plan to visit Vietnam in April. I adviced her to book hotels using your service.
Thanks a lot. If once I need to book hotel in Vietnam I will come to your services for sure.
| Russian Federation
Thank you so much
Both Mary and I enjoyed our trip to Vietnam very much. Our drivers and guides were excellent, especially our guide in Hue, I believe her name is Lan, and our driver in Na Trang to Dalat to Ho Chi Minh City. Our drivers and guides were prompt and for the most part English was good. They all enjoyed telling us about the country and took very good care of us.
The hotels for the most part were very good. We were especially pleased with the hotels in Hue, Hoi An and Na Trang. The room at the Rex in Ho Chi Minh City was disappointing but perhaps they are in the midst of renovations, I am not sure. We also thought that the hotel in Hanoi was a little out of the way. We would have liked to have been closer to town. However the hotel itself was very nice.
All in all it was a wonderful trip. Both of us look forward to returning to Vietnam in the future. I will certainly reccommend your company to friend who may be travelling to Vietnam.
Thank you so much for all your work in putting our trip together. It was handled very efficiently.
We just want to let you know that our stay in Vietnam was really good and we enjoyed our stay very much.
The selection of places, and services provided by your company was great. We will definitely recommend your company to our friends.
Knowing that your company was introduced by our friend Patrick, we had no doubt that you would arrange a great travel plan for us
Hope you are doing well
It was a good pleasure to visit Dalat with a good guide. We could see many nice places, especially the pine forest by taking Cable Car. Actually, I visited Dalat once in 2003, but there was no Cable Car yet at that time. I like the weather there. Everything is fine for us and we could experience our first time OPEN TOUR. I wish to enjoy at some other places in further occasions.
Taking this opportunity, I would like to thank you for your well arrangement during our trip. I do also appreciate the guide who is originally from Hanoi. She spoke Vietnamese nicer than some in Saigon.
We had a lovely time at Ha An Hotel in Hoi An. Your service was prompt and efficient. We were billed the amount quoted, all arrangements went smoothly. The hotel itself was wonderful. We didn't have any complaints or criticisms.
Thank you for helping us have a wonderful time in Vietnam.
|Anne and Scott Lesnet
| United States
Our holiday in the Mekong Delta could not have been better. Both the driver and guide were excellent.
We had a most excellent trip
We had a most excellent trip throughout Vietnam & did two of our hotel bookings on the internet with Tun travel prior to arrival from the USA. Their website & assistance was much appreciated from the other side of the world with some unknown variables from our end. The staff was very helpful & accommodating. I called them a couple of times when we encountered problems or surprises from within Vietnam & they handled things efficiently.
Out trip to Vietnam was fantastic. Wonderful country and wonderful people. Our stay at the First Hotel was very nice and everything went smoothly.
| United States